Software Review

Truein Review: Features, Pricing & Best For

Truein specializes in face recognition-based attendance using AI and existing CCTV or tablet cameras. It targets offices, factories, and sites wanting touchless attendance without dedicated biometric hardware.

Truein
AI-powered face recognition attendance
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Quick Summary

Attend Mitra vs Truein at a Glance

Who Should Choose Attend Mitra

Choose Attend Mitra for mobile GPS and selfie attendance across roaming field teams, restaurants, and multi-site agencies where fixed cameras aren't practical.

Who Should Choose Truein

Choose Truein for touchless face recognition at fixed entry points like office lobbies and factory gates with existing CCTV infrastructure.

Best For
Office buildings · Factory gates · Fixed-entry-point facilities
Pricing
From ₹3,000/month for basic plans
Overall Winner
Attend Mitra
Attend Mitra 9.7/10 · Truein 7.5/10

Truein wins at fixed-location face recognition; Attend Mitra wins for mobile field teams, shift management, and payroll integration.

Pros & Cons

Honest Assessment

Attend Mitra

Pros

  • Attendance-first design built for Indian field teams, factories, and multi-site operations
  • GPS geo-fencing, selfie verification, and face recognition work out of the box
  • Go live in days with Excel import — no weeks-long HR implementation
  • Shift management, overtime, and payroll-ready exports in one platform
  • Mobile app designed for blue-collar and field staff, not just HR managers
  • Transparent per-employee pricing without hidden module costs

Cons

  • Not a full enterprise HR suite — recruitment, performance, and L&D are lighter
  • Best suited for Indian operations — global compliance is not the primary focus
  • Advanced ERP integrations may need Enterprise plan and custom setup

Truein

Pros

  • Strong AI face recognition without expensive biometric devices
  • Works with existing CCTV cameras at entry points
  • Touchless attendance — good for hygiene-conscious environments
  • Visitor management alongside employee attendance
  • Decent reporting and multi-location dashboards

Cons

  • Requires fixed cameras or tablets at entry — not for roaming field staff
  • Limited GPS mobile attendance for guards and delivery teams
  • Shift management and payroll are basic add-ons
  • Per-location pricing can be expensive for many small sites
  • Less suited for restaurant shift rotations and OT tracking
Pricing Comparison

Attend Mitra vs Truein Pricing

Attend Mitra

Free Trial14 days, no credit card
Monthly₹249/employee (Professional)
Annual₹149/employee (annual billing)
EnterpriseCustom pricing for 500+ employees
Starter₹149/employee/mo

Up to 20 employees — GPS, face, leave, basic reports

Professional₹249/employee/mo

Up to 100 employees — shifts, OT, payroll reports, analytics

EnterpriseCustom

Unlimited employees — multi-branch, API, dedicated support

Truein

Free Trial14 days
MonthlyFrom ₹3,000/month for basic plans
AnnualVolume discounts on annual contracts
EnterpriseCustom for large deployments
Custom PricingYes
Starter₹3,000/mo

Single location face recognition attendance

BusinessPer location

Multi-location with dashboard and reports

EnterpriseCustom

API, custom integrations, and dedicated support

Good for fixed-location face attendance; less value for mobile field teams

Software Review

Truein Overview

Truein uses AI face recognition to mark attendance through CCTV cameras or tablet kiosks. It eliminates buddy punching at fixed entry points without requiring fingerprint scanners.

The platform serves offices, manufacturing plants, and co-working spaces across India and internationally. Visitor management is a notable secondary feature.

Founded
2017
Headquarters
Pune, India
Target Market
Offices, factories, and sites with fixed entry points
Best For

Industry Fit Comparison

Restaurants

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles restaurants attendance workflows more directly than Truein.

Retail

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles retail attendance workflows more directly than Truein.

Manufacturing

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles manufacturing attendance workflows more directly than Truein.

Construction

Attend Mitra
8/10
vs
Truein
8/10

Truein may suit larger construction orgs with dedicated HR teams.

Schools

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles schools attendance workflows more directly than Truein.

Hospitals

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles hospitals attendance workflows more directly than Truein.

Corporate

Attend Mitra
8/10
vs
Truein
5/10

Attend Mitra handles corporate attendance workflows more directly than Truein.

Field Teams

Attend Mitra
8/10
vs
Truein
8/10

Truein may suit larger field teams orgs with dedicated HR teams.

Sales Teams

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles sales teams attendance workflows more directly than Truein.

Delivery Teams

Attend Mitra
8/10
vs
Truein
8/10

Truein may suit larger delivery teams orgs with dedicated HR teams.

Warehouses

Attend Mitra
8/10
vs
Truein
6/10

Attend Mitra handles warehouses attendance workflows more directly than Truein.

Security Agencies

Attend Mitra
8/10
vs
Truein
8/10

Truein may suit larger security agencies orgs with dedicated HR teams.

Customer Pain Points

Common Truein Complaints & How Attend Mitra Solves Them

Complaint

Our guards work at client sites without fixed cameras

Attend Mitra Solution

Mobile GPS + selfie attendance works at any site without hardware installation

Complaint

Truein handles gate attendance but not shift scheduling

Attend Mitra Solution

Integrated shift rosters, rotations, and OT calculation

Complaint

Per-location pricing is expensive for 40 small client sites

Attend Mitra Solution

Per-employee pricing without per-site camera setup costs

Complaint

No payroll-ready export with LOP and OT breakdown

Attend Mitra Solution

Attendance exports formatted for Indian payroll with shift and OT data

Why Businesses Switch

Top Reasons Teams Leave Truein

1

Need mobile GPS attendance for field staff

2

Want shift management integrated with attendance

3

Require per-employee pricing instead of per-location cameras

4

Need payroll-ready attendance exports

Migration Assistance

Dedicated onboarding team helps migrate employee data from Truein

Data Import

Bulk Excel import for employees, sites, and shift templates

Easy Onboarding

Most teams go live in 2–5 days with guided setup

Testimonials

What Teams Say After Switching

“We switched from a full HR suite to Attend Mitra and deployed across 28 guard sites in one week. GPS geo-fencing alone saved us hours of manual verification.”

Rajesh K.
Security Agency Owner, Mumbai

“Our restaurant chain needed shift management, not recruitment software. Attend Mitra gave us exactly what we use daily — rosters, OT, and payroll export.”

Priya M.
F&B Operations Manager, Bangalore

“Factory muster roll used to take our HR team 3 hours daily. Now it's auto-generated. The compliance inspector was impressed.”

Amit S.
Plant HR Head, Pune
FAQ

Frequently Asked Questions

Ready to Switch from Truein?

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